Privacy Policy
Contents
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Introduction
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The information we collect on our website
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How we use your information
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Who we might share your information with
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How we keeping you updated on our business, products and services
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Your rights over your information
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How long we keep your information for
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Your data and Social Networks
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Security
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Cookies used by this website
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How to contact us
1. Introduction
Oakmere Tax & Accounting is a Trading Name of Oakmere Tax & Accounting Ltd. Oakmere Tax & Accounting Ltd is registered in the UK under companies’ house, company number: XXXXXXX.
We are committed to protecting the privacy and security of your personal information. We take care to protect the privacy of our customers and users of our products and or services that communicate with us. We have therefore developed this privacy policy to inform you of the data we collect, what we do with your information, what we do to keep it secure as well as the rights and choices you have over your personal information.
2. The Information we collect on our website
We only collect information that we know we will genuinely use and in accordance with the General Data Protection Regulation (GDPR). The type of information that we will collect on you, and you voluntarily provide to us on this website includes:
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Your full name
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Your address
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The name of your company
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Your telephone number(s)
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Your Email address
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Your IP address at the time
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The time and date of when you submitted information
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The corresponding statement that you consented to
We may, in further dealings with you, extend this information to include your purchases, services used, and subscriptions, records of conversations and agreements, and payment transactions.
You are under no statutory or contractual requirement or obligation to provide us with your personal information; however, we require at least the information above in order for us to deal with you as a customer in an efficient and effective manner.
The legal basis for processing your data is based on your specific consent/performance of a contract/compliance with a legal obligation/your vital interest/our legitimate interest that we will have stated at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so.
Forms
The primary instance where our website will ask you for personally identifiable information is our contact/consultation form. Upon completing your information, you will be asked to consent to our data processing policy which is outlined within this document. Once submitted, your information will be processed and forwarded to us within a single email sent by the website application. Your information will be stored within the website application’s database.
3. How we use your information
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To contact you, following your inquiry, reply to any questions, suggestions, issues, or complaints you have contacted us about
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Make available our products and services to you
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Process your orders
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For statistical analysis and to get feedback from you about our products, websites, mobile apps, and other services and activities. For example, occasionally we may invite you to review a product or service you’ve bought or used from us. If we do, it’s possible that we’ll use independent research and feedback providers to act on our behalf
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To power our security measures and services so you can safely access our website and mobile apps;
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Help us understand more about you as a customer, the products and services you consume, so we can serve you better
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Contact you about products and services from us
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Provide you with online advertising and promotions
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Help answer your questions and solve any issues you have.
4. Who we might share your information with
We may share your personal data with other organisations in the following circumstances:
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If the law or a public authority says we must share the personal data;
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If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk); or
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From time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. However, all the information we share will be collected and anonymised, so neither you nor any of your devices can be identified from it.
5. How we keep you updated on our business, products and services
Email Marketing
From time to time we may send you relevant offers and news about our business, products and services in a number by email, but only if you have consented to receive these marketing communications. When interacting with our website, you may be asked if you’d like to sign-up to receive our email marketing communications and will you be asked explicitly to opt-in to receiving these. You can change your Email Marketing subscription anytime by editing your preferences or unsubscribing altogether via the link at the bottom of any of our email marketing communications or by contacting us via the details at the end of this policy.
6. Your rights over your information
Right to Access Your Personal Information
You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 30 days from when your identity has been confirmed. We would ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
Right to Correction of Your Personal Data
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
Right to Stop or Limit Our Processing of Your Data
You have the right to object to us processing your personal information if we are not entitled to use it anymore, to have your information deleted if we are keeping it too long, or have its processing restricted in certain circumstances.